Axon is a mobile interaction specialist, enabling businesses to integrate mobile services into business-to-business, business-to-consumer and consumer-to-consumer communications in a simple, high quality and global way.
Together the Axon founders represent close to 100 years of collective professional experience spanning from having worked with mobile operators and other key players in the global enterprise market from every Industry and Vertical
Based on many years of experience we have in-depth knowledge of the global messaging market, both commercially and technically. Our business idea is built on profound industry understanding and advanced technology. We have developed from a traditional messaging aggregator role to a company that truly understands the business needs from of both enterprises and operators and focus on building bridges between various market actors. With Axon as your partner you get direct access to our expertise.
Axon is a mobile interaction specialist, enabling businesses to integrate mobile services into business-to-business, business-to-consumer and consumer-to-consumer communications in a simple, high quality and global way.
Together the Axon founders represent close to 100 years of collective professional experience spanning from having worked with mobile operators and other key players in the global enterprise market from every Industry and Vertical
The key vision of Axon's founders was to create an SMS delivery infrastructure that could meet the exact requirements of enterprise communications. It needed to be fast, in order to leverage the benefits of mobile; it needed to be reliable, in order to ensure that mission critical messages weren't lost or delayed; it needed to be secure, in order to give enterprises the confidence to adopt the technology; and it needed to be traceable, giving users a complete audit trail of communication in order to meet the needs of potential customers.
Axon addressed these points by developing and operating its own infrastructure and having a deep connection to the Telco world.
Some have argued that the growing ubiquity of smart phones and mobile internet access will be a threat to technologies such as SMS and voice; however Axon is confident that these products will remain as relevant as ever. For one, it seems from the evidence to date that, even when customers are given a portfolio of communications choices on mobile, then SMS and voice remain as a key part of their communications mix.
Axon aims to be a major player in the enterprise mobility and Telco-web convergence worlds. Its approach of offering clients high-quality mobile interaction through simplified, standardized interfaces means that its product propositions remain as relevant as ever in this ever more complex world.
Products
Axon Products showcases the best in sophistication and styling across Middle East, with primary focus on your sense of style and comfort. With high-end performance being the cornerstone of our product development process, we bring you a wide array of Messaging products that help you choose what's best for you.
Solutions
Our domain expertise and technical excellence help businesses thrive and be future-ready. We enable our customers achieve competitive advantage through flexible and global delivery models, agile methodologies and expert frameworks.Our ability to devise solutions is equally matched by our ability to execute.
Services
Building on its varied expertise and domain knowledge, Axon offers clients a wide range of Messaging services. These services enable business to "Do Business Better" using messaging through optimum use of technology and process excellence and help you to perform in this dynamic market environment.
Support
Depending on your messaging requirements, you may find one or more of Axon's products to suit your needs. Feel free to use these product guides and whitepapers, or contact us with your specific requirements and we will assist you with your choice. Find out all you need to know about Axon here.
Travel & Hospitality
Travel and hospitality enterprises connect with mobile travelers with SMS alerts
Keeping in touch with travelers is more crucial today than ever before, and travel and ticketing agencies, hotels, airlines, rental car agencies and other businesses are turning to new ways to communicate with mobile travelers. Axon Mobile Messaging for Travel and Hospitality offers mobile solutions that let you send travel-related mobile SMS alerts and maximize mobile marketing and mobile advertising reach and response.
Send Time- and Event-Based SMS
This device-agnostic, cross-operator SMS messaging mobile solution helps travel and hospitality businesses like yours send time- and event-based text alerts for travelers —both domestically and internationally. It also enables you to:
• Use SMS to offer last-minute or carefully targeted mobile marketing specials
• Provide timely updates about reservations, flight changes and upgrades, weather reports and travel security updates
• Deploy interactive, mobile advertising with sponsored text messages
• Upsell new or frequent customers with time-sensitive offers or packages, via mobile marketing
Secure, Robust Delivery Platform
Our Mobile Messaging for Travel and Hospitality solution uses a robust delivery platform as well as channels and services necessary for a successful, scalable and secure deployment of your mobile enterprise SMS solution. This mobile solution also provides:
• Global reach, reliability and interactivity you need to build your brand 24 hours a day
• Access to Axon's global network and multimodal messaging capabilities
• The ability to expand your offering to include not only SMS, but also rich media alerts with images and video via MMS multimedia and WAP
• Secure SMS alerts that—unlike email—are much less susceptible to spam
• Hosted or licensed software deployment options
Trust a company operating a global network and rely on Axon to help you find a way to make mobile SMS improve your travel and hospitality business.
AXON helps companies understand how to leverage messaging to extend and transform their businesses and the way they interact. We are helping our clients make the most of mobile to Engage customers in order to increase revenue and improve customer satisfaction & drive internal processes in order to increase efficiency and reduce costs
Learn how AXON can help your organization make the most of mobile and capitalize on these opportunities through our various service offerings:
Two-Way Messaging and SMS Short Codes
If you're looking to do 2-way SMS you need a short code. Another name for short codes and long codes is two way numbers, because they allow people to reply to your SMS messages, this is known as 2-way messaging. But what is the difference between a short code and a long code?
The answer lies in its name. A short code is a memorable number between 3 and 7 digits in length, which your customers, suppliers or employees can use to reply to your messages. They are ideal for marketing campaigns and promotions when you want people to easily remember your number or if you want to encourage conversations between you and your audience. Short codes are country specific and can't be used if you want to receive replies from international destinations.
There are two types of short codes - standard short codes and premium short codes. Standard short codes work across all major mobile operators. Mobile users receiving or sending messages to standard short codes are not charged any additional fees.
Premium short codes on the other hand, are used by businesses to generate revenue when they hold promotions or competitions. Usually the person receiving or responding to a message will be charged extra on their phone bill.
Being the mobile messaging experts we understand that providing leading edge-technology is only one part of the equation. We know that it is people that make the company and build business. Working with the right people and having a strong value-based culture is important to us.
We believe that professional partnerships are the foundation for business success. We work with partners and customers all around the world. To us international understanding, openness and respect are keys to building fruitful business relationships.
We believe in sharing our knowledge and expertise with customers and partners. Working together feeds creativity and mutual inspiration which helps us develop new business opportunities and build business.
We believe that an honest focus on being open and service minded pays off in relationships. We say what we mean and do what we say and focus on giving fast and accurate responses.
We strive to always recruit the best people and develop an environment where people are challenged to grow in a positive and learning atmosphere. We motivate and encourage our employees to be their very best, every day.
Mobile CRM
Keeping in touch with travelers is more crucial today than ever before, and competition is cut throat. Travel and ticketing agencies, hotels, airlines, rental car agencies and other businesses are facing seemingly endless challenges:
In today's fast-paced world, customers rely on their mobile phones more than ever. Put your business within their reach with targeted solutions from Mobile Coupons.
A Mobile coupon is an electronic ticket solicited and/or delivered by mobile phone that can be exchanged for a rebate when purchasing a product or service. Mobile coupons are mainly used by manufacturers of consumer-packaged goods and by retailers as part of sales promotions. They are distributed by SMS, MMS and Bluetooth and customers can easily redeem their coupons online or at a store.
From small start-ups to multinational corporations, mobile coupons can be used in a number of ways to increase product movement, trial rates and product awareness. It is also an effective way to trade consumers up, respond to competitive pressure, launch new marketing campaigns and soften the blow of price increases.
Our customer support team is the heart of our day to day communications with our Customers. With the Support Team broken down between 1st level and 2nd level while constantly overseen by an Operations Manager, you can rest assured that the Axon team will work tirelessly to ensure that the customer is satisfied and able to continue operating a successful mobile campaign.
While part of the Support Team is working on client cases, a dedicated set of Support Engineers are tasked across all shifts with proactively monitoring route and service performance, platform stability and other critical aspects related to the smooth handling of your SMS. Any issues that are identified get escalated internally within the team so as to ensure that any issues are identified and sorted out as soon as possible.
Mobile Coupons - attract more business with attractive offers delivered on your customer's mobile.
We would love to receive your questions, feedback, comments and suggestions. Please feel free to contact our Support Team any time of the day via any of the below contact details!
General Queries: info@axonme.com
Techincal Support: support@axonme.com
Payments : accounts@axonme.com
Sales : sales@axonme.com