At TED, we're committed to helping all of our customer’s succeed. We provide end-to-end IT and business process services that facilitate the ongoing evolution of our clients' businesses. TED is committed to helping our clients achieve their business goals; to providing our professionals with rewarding careers; and to offering shareholders superior returns over time. At TED, we are in the business of delivering results.
At TED, we have a strong commitment to quality—a commitment that leads to business results for our clients. Our quality system represents a common language across TED, and our passion for operational excellence plays a key role in ensuring consistent service delivery. Our state of the art operations outlines the key strategies and processes that define and guide the management of TED and the management of our cutomers relationships.
Meeting our customer’s needs
Meeting our customer’s needs is the reason we are in business. This is why our clients, members (professionals) and customer’s are at the heart of TED’s approach to quality management. At TED, we have integrated the concept of quality into every aspect of managing our company—from developing our strategic plans to serving our clients to assessing our members' performance. Our quality system is structured to entrust responsibility for quality management to members at every level of our organization as TED strives to be the partner of choice for all our client’s.
The TED Dream
A number of governing ideas inspired the creation of TED and continue to drive its development. These ideas constitute what we call the TED "dream." It is a dream based on a set of values to which we are profoundly attached. The dream has allowed us to assemble, all around the world, a team of extraordinary men and women who share it and are building a company that reflects their aspirations - who are, in fact, building their "own" company. Over the years, our team has built a clientele we are extremely proud of and whom we are dedicated to serving with the utmost skill.
This dream has its roots in the original and simple idea that first motivated TED's founders when they created the company:
"To create an environment in which we enjoy working together and, as owners, contribute to building a company we can be proud of."
From this very basic idea grew an entire business philosophy. Our resulting corporate governance values, policies and frameworks help us continuously manage and measure our ability to sustain our dream and balance the needs of our three stakeholders: our clients, our members and our shareholders. At TED, our dream inspires us to be a team of builders. With a drive for quality and excellence, TED members are committed to sharing in our clients' business challenges, finding the best solutions, and achieving client success.
Automation Systems
Room Automation
TED provides complete room automation solutions for hotels allowing guests to control temperature, fans, lighting, drapes, room service, from a central control panel. Our systems allow hotel staff to have immediate access to room status, diagnostic alerts and historical trends.
Home Automation
With our home automation systems TED puts the power of a security officer, DJ, theater manager, butler, and lighting designer at your fingertips. Depending on the installation, many home systems can be controlled from any room in the house, either through touch pads or remote control, or from a touch-tone phone anywhere in the world. And we can control systems such as lighting, air conditioning so they turn on and off automatically to correspond to your lifestyle or save energy. Home automation offers the ultimate in simplicity.
Building Management Systems (BMS)
TED provides the latest in building management systems to manage the energy, comfort and protection needs of a variety of buildings no matter how simple or complex. Our engineers and technicians have the know how to bring a range of systems and controls together to deliver customized building solutions that help clients become more cost-efficient, comfortable and safe.
Post Sales Support & Maintenance
Our post-sales installation and support team professionals who are regularly certified to provide support for key brands including Microsoft, HP, IBM, Dell, Lenovo, Symantec, Trend Micro, McAfee, Fortinet, SonicWall and Cyberoam. Many of our clients request comprehensive maintenance contracts with TED to ensure that their critical networks (hardware or software) are supported. These contracts range from traditional warranty support, to maintenance during office hours, to 24X7 critical support.
TED is not only a sales company, it’s a solutions company driven by technical expertise, market insight and great values. Our strength lies in our team, who know how the market reacts to different economic and political developments. Our customers are rest assured that, they are in safe hands and in the company of right solution partners.
Our customers can rely on us when they are need of technical assistance in maintaining their IT infrastructure by choosing us as their annual maintenance partner. We will be using latest tools and technologies in assessing your IT environment and will be sharing periodic reports on your network’s performance. Which will help you in planning your future IT requirements and that keeps you in pace with the market conditions.
Contact TED to learn more about how we can bring together the technology expertise, quality processes, and flexible service models that are right for your company. You can contact us online or through using the contact information on the right side of the page.
If you are interested in applying for a job at TED, please send your details to hr@teduae.com to reach our HR Team.
Dubai Office, Ted Computer Systems LLC, P.O.Box 127449, Dubai, United Arab Emirates, Tel: +971 4 3857771, Fax: +971 4 3857772, Sales Enquiries : info@teduae.com, Operation/Finance: finance@teduae.com
Abu Dhabi Office, Ted Computer Systems LLC, P.O.Box 26684, Abu Dhabi, United Arab Emirates, Tel: +971 2 6266 782, Fax: +971 2 6266 792, Sales Enquiries: info@teduae.com, Operation/Finance : finance@teduae.com